Last updated: August 1, 2025
You have entered into this Terms of Use Agreement (the "Agreement") from a website, platform, or rewards program managed by one of the companies that are part of the Square Glimpse Inc. family of companies.
Square Glimpse Inc. and its family of companies (collectively "Lavie.eco," "we," "our," or "us") welcome you to our digital home. Just like you, we are very proud of our home, and we have developed the following rules to help keep our home clean and beautiful, free from germs and viruses, and to inform you about how our products can improve your daily life. We know that terms like these can be long and boring, but please read them anyway because they contain important information about your use of our Sites.
PLEASE READ THIS AGREEMENT CAREFULLY. BY ACCESSING OR USING THIS SITE, YOU UNDERSTAND THAT YOU ARE BOUND BY THIS AGREEMENT, ACCEPT IT, AND ACKNOWLEDGE THAT BY DOING SO, YOU MAY BE WAIVING CERTAIN RIGHTS.
THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE THAT LIMITS YOUR RIGHTS TO BRING A LAWSUIT AND TO HAVE DISPUTES DECIDED BY A JUDGE OR JURY, AS WELL AS PROVISIONS THAT LIMIT OUR LIABILITY TO YOU.
YOUR CONTINUED USE OF THIS SITE AND YOUR PARTICIPATION IN REWARDS PROGRAMS ARE SUBJECT TO YOUR COMPLIANCE WITH THIS AGREEMENT. IF YOU DO NOT AGREE TO BE BOUND BY THE AGREEMENT, YOU CANNOT USE OUR SITE OR PARTICIPATE IN OUR REWARDS PROGRAM.
CONTINUED USE AND ACCESS TO ANY SITE OR PARTICIPATION IN REWARDS PROGRAMS AFTER MODIFICATIONS HAVE BEEN MADE TO THE AGREEMENT SHALL CONSTITUTE YOUR ACCEPTANCE OF THE REVISED AGREEMENT THEN IN EFFECT. YOU AGREE TO REGULARLY AND CAREFULLY RE-READ THE AGREEMENT AND TO BE BOUND BY IT AND ANY MODIFICATIONS MADE TO IT. We may update or modify the Agreement from time to time. You agree to regularly re-read the Agreement and to be bound by any updates or modifications to the Agreement. We will do our best to inform you of these modifications and updates if they are significant.
Square Glimpse Inc. is committed to making its Sites accessible to all users and will continue to take necessary measures to maintain compliance with applicable laws. Should you have difficulty accessing content, a feature, or functionality of a Site, it is recommended that you contact us through the appropriate contact information found on the Site.
Important Points of the Agreement
This Terms of Use Agreement (the "Agreement") is a legal agreement entered into exclusively between you and Square Glimpse Inc., the entity that owns the Site or Rewards Program you are using ("lavie.eco," the "Company," "we," "our," or "us"); it governs your use of our websites and other online or mobile services, software, Rewards Programs, and applications that contain a link to the Agreement (each being a "Site" and collectively the "Sites").
This "Important Points" section is intended to give you an overview of the content of the Agreement. We recommend reading the entire Agreement to fully understand the terms you are accepting. In case of conflict between the terms in this "Important Points" section and those in the complete Agreement, the terms of the complete Agreement will prevail.
Shopping on Our Sites:
Rewards and Loyalty Programs:
Our Rights:
Your Use of Our Sites:
Your Content:
Other Things to Know:
Complete Agreement
E-commerce
Our website allows you to purchase products online directly. The provisions of the Agreement apply to our website and its affiliated sites.
Refunds, returns, and exchanges will not be processed for products that were not purchased directly from our e-commerce Site. We reserve the right to refuse a refund, return, or exchange and/or to issue a purchase credit to your Account on the Site, at our sole discretion, for any reason, including if we determine that you are not entitled to a refund, return, exchange, and/or purchase credit or if you do not comply with our policy. We may use all means at our disposal, including coordination with other companies, to determine if you are not complying with our policy. This decision will be made at our sole and entire discretion.
Orders
We may make improvements and/or modifications to products or services described on the Sites, add new features, or terminate a Site at any time and without notice. Furthermore: (a) we reserve the right to modify goods and services advertised or offered for sale on an e-commerce Site, the prices or specifications of these goods and services, as well as any promotional offer, at any time and without notice or liability to you or any other person; (b) we cannot guarantee that goods and services advertised or offered for sale on an e-commerce Site will be available at the time of order or thereafter; (c) we reserve the right to limit quantities sold or offered for sale; (d) we do not guarantee that information on a Site (including product descriptions, colours, or photographs) is accurate, complete, reliable, current, or error-free; and (e) we reserve the right to modify, cancel, terminate, or not process orders (including accepted orders) when the price or other important information on an e-commerce Site is inaccurate, when we have insufficient quantities to honour an order, or for any other reason, at our sole discretion. If we do not process an order for this reason, we will not charge you for it or will provide a credit through the payment method used for the order. Some countries may not allow exclusions and disclaimers regarding certain implied warranties, so some of the provisions in this section may not apply to you.
Taxes: If we are legally required to collect sales tax on merchandise you order, the tax amount will be automatically added to the purchase price. On rare occasions, an error in our provincial or territorial sales tax database may result in incorrect sales tax being applied. If this occurs, you may contact us at any time within 60 days of the purchase date to obtain a refund of excess taxes collected. This right to a refund will be your sole remedy for sales tax errors.
Payment Processing: We may use a third-party payment processing service to process your payment data, including your payment card data. Please be aware that you may be subject to the terms of such third-party processing service and that your data may be subject to its privacy practices and/or policies.
Returns and Exchanges
If you are not satisfied with a product you purchased on an e-commerce Site, you may return or exchange it subject to the following conditions:
Refunds
Some e-commerce Sites offer products that cannot be returned or exchanged but may be refunded, meaning all or part of the purchase price is returned to you without you sending the item back to us. This may be indicated on the relevant e-commerce Site or communicated to you by our customer service. Generally, products that can be returned or exchanged cannot be refunded. We reserve the right to make a refund, or to request a return or exchange, at our sole discretion, regardless of what an e-commerce Site may indicate. No refunds will be made for products that were not purchased directly from the Site.
Timeline: For products eligible for refund, you have 30 days from the shipping date to contact us to obtain a full refund of the purchase price (minus shipping and handling costs). After said 30-day period, no products may be refunded. However, even after 30 days, we recommend contacting us if you are not satisfied with a product so our customer service can improve your experience, for example by making an exception to this refund policy.
Warranties: Some of our products or brands come with a "warranty" that may allow refunds beyond 30 days. Where applicable, all warranty conditions will apply and the warranty will be treated as a refund for purposes of the Agreement.
Conditions: Refunds are subject to the following conditions:
Shipping
We process orders daily, Monday through Friday, in our order processing centers. Most orders are shipped the next business day and, in some cases, the same day. Delivery should occur within 3 to 10 business days following shipment of your order. Please allow one business day for order processing. International order delivery may take 2 to 3 weeks, depending on customs processing time. Shipping costs vary by site and their calculation during order processing can be viewed before checkout.
Unless otherwise indicated, we can only ship a single order to one delivery address. If you wish to have items shipped to multiple addresses, please place separate orders for each address. Most products can be shipped to a P.O. Box. Military P.O. Box or APO/FPO addresses are processed subject to certain restrictions. Please verify your address is correct. Once orders are in transit, we cannot redirect shipments to a new or different address. If your order is returned because the address is invalid or incorrect, the order will be refunded to you minus shipping costs.
FOR INTERNATIONAL CUSTOMERS: Shipping costs are flat rate according to destination country. Please note that your order may incur additional import duties and/or customs fees that are controlled by the destination country. These fees are the responsibility of the goods recipient and must be paid by them. Free shipping offers and coupons are not applicable outside Canada.
If you have questions about shipping, please contact us through the corresponding contact information indicated below:
info@lavie.eco
Promotional Codes and Discounts
From time to time our Site generates or advertises promotional codes, discounts, discount codes, and offers that provide you with an advantage when you enter them at checkout. These cannot be applied to previous or completed transactions; they must be used at the time of purchase. Generally, promotional codes and discounts cannot be combined with other offers. Only consumers can use promotional codes; they cannot be used by resellers, wholesalers, practitioners, or others. You cannot benefit from discounts, coupons, or offers that have expired or ceased, even if they remain visible on the Site.
Free Items and Gifts with Purchase
Promotions including free items with purchase, sometimes called gifts, are only available for a limited time and offered while supplies last. No rain checks will be provided for out-of-stock free items. There is a limit of one free item per transaction. Other conditions may apply as specified in each offer.
Rewards and Loyalty Programs
Conditions Applicable to All Rewards Programs
Our site may offer programs through which you can benefit from advantages related to certain actions undertaken regarding the brand (a "Rewards Program"). If you choose to join a Rewards Program, the conditions in this "Rewards and Loyalty Programs" section apply to you, as well as all specific conditions of the relevant Rewards Program that are indicated on the corresponding Site. If specific Rewards Program conditions conflict with the Agreement, the general Rewards Program conditions will prevail, but only regarding the conflict.
BY CHOOSING OR PARTICIPATING IN A REWARDS PROGRAM, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY THE AGREEMENT AND YOU UNDERSTAND THAT THIS IS A BINDING LEGAL AGREEMENT BETWEEN YOU AND THE COMPANY, CONSISTING OF THIS SECTION, THE LOYALTY PROGRAM CONDITIONS ON THE RELEVANT SITE, AND OTHER CONDITIONS OF THE AGREEMENT.
Use of your information in connection with a Rewards Program is governed by the privacy policy. Please consult this document to understand how your information is processed in connection with a Rewards Program.
Termination of Rewards Programs: Rewards Programs remain in effect until we terminate the relevant Rewards Program, which we may do at any time, with or without notice. In case of interruption of a Rewards Program, you may lose all benefits it provides, including those not yet used. We also reserve the right to suspend or modify any Rewards Program, at our discretion and at any time. By continuing to participate in the Rewards Program, you accept such modifications. We will do our best to inform you of changes before their implementation.
Disputes and Disclaimer: All questions or disputes regarding eligibility for a rewards program, your compliance with this Agreement, accumulation of rewards or benefits, or any other element related to a rewards program, will be resolved by us, at our discretion. By participating, you agree that all decisions we make regarding a rewards program are final. All rewards programs are subject to all applicable laws and regulations. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND REGARDING REWARDS PROGRAMS, WHICH ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.
Our Intellectual Property Rights
All names, logos, slogans, texts, designs, formulas, graphics, trade dress, characters, interfaces, codes, software, images, sounds, videos, photographs, and other content appearing on or in the Sites (the "Content") are protected under our company's intellectual property or used with its authorization or under licence. This Content may be protected by copyrights, trademarks, patents, or other property rights and laws. This applies to all Content that is protected by copyright and as a collective work. All intellectual property rights associated with the Site, as well as goodwill related thereto, belong to us or our licensors. You acquire no rights, title, or interest regarding the Content by accessing or using the Sites. All rights not expressly granted herein are reserved. Except as indicated below, use of any Content on the Site is strictly prohibited.
We grant you a limited licence to access and use the Sites and their Content for personal, informational, and purchasing purposes. No Content from the Site may be copied, reproduced, republished, exploited, displayed, downloaded, published, transmitted, or distributed in any way without written authorization from the rights owner, provided that you may download or print a copy of specific Content or software made available for downloading or printing for your personal and non-commercial home use, subject to your compliance with the Agreement and that you retain said copy only as long as you are authorized to access the Sites. To use Content under this exception, you must (1) keep intact any copyright, trademark, or other proprietary notice, (2) use Content in accordance with any licence associated with said Content, (3) refrain from copying or displaying Content on a networked computer or broadcasting it on any media, (4) refrain from modifying Content, and (5) make no other representation and give no other warranty concerning said Content. Except where expressly or otherwise authorized in writing by us herein, you agree not to reproduce, modify, rent, lease, exploit, display, transmit, lend, sell, distribute, or create derivative works from all or part of a Site or Content.
Your Authorized Use of Our Sites
When using a Site, you are required to comply with all applicable guidelines, ordinances, regulations, rules, and other laws. You may not use a Site for fraudulent or illegal purposes, and you may not take any action to interfere with a Site or another party's use of a Site. In addition, we expect Site users to respect the rights and dignity of others. For example, you may not do any of the following without our consent:
Linking: You are granted a limited and non-exclusive right to create text hyperlinks to the Sites for informational purposes, provided that said links do not present us in a false, misleading, derogatory, or otherwise defamatory manner and that the linked Site contains no illegal, harmful, harassing, defamatory, threatening, intimidating, fraudulent, tortious, vulgar, obscene, hateful, pornographic, spam, discriminatory, invasive of privacy or publicity rights, infringing on intellectual property or other property rights, or otherwise objectionable content, in our sole discretion, including unauthorized or unsolicited advertising. Furthermore, notwithstanding the foregoing and subject to compliance with any instructions displayed in the robots.txt file in the root directory of a Site, we grant public search engine operators permission to use web crawlers to copy Site Content solely for the purpose of (and only to the extent necessary to) create publicly searchable and accessible indexes regarding said Content, except for any cache and archive of said Content. We may revoke these authorizations at any time. You must immediately inform Lavie.eco of any violation of this section.
Downloads
The Sites may allow you to download certain Content, applications, software, and other information or material items. The Company does not guarantee that downloads will be error-free or malware-free or that they will be suitable for a particular use.
Content Submitted by You
You are responsible for any information, text, image, video, or other material or content that you post on a Site, upload to us, or transmit through our Site (the "User Content"). You agree, represent, and warrant that all User Content you post on a Site or transmit through our Site will be truthful, accurate, non-misleading, and offered in good faith, and that you have the right to transmit said User Content under all our licensed uses specified in the "User Content Licence" section below. You may not upload, display, or otherwise make available on or via a Site any User Content protected by copyright, trademark, or other proprietary right of a third party without express written permission from the owner of said rights. If you upload a receipt, you represent and warrant that you have the right to upload said receipt and understand that receipts may contain information about your transaction. You will be solely responsible for any damage resulting from copyright, trademark, or property rights violation, and any other damage resulting from said User Content.
PLEASE DO NOT POST OR SEND US USER CONTENT, IDEAS, SUGGESTIONS, OR OTHER USER CONTENT ITEMS THAT YOU WISH TO KEEP PRIVATE OR EXCLUSIVE, OR FOR WHICH YOU HOPE TO RECEIVE COMPENSATION. By sending us ideas, concepts, know-how, proposals, techniques, suggestions, or other User Content items, you acknowledge that: (i) we are free to use said User Content for any purpose; (ii) said User Content will not be considered confidential or exclusive; (iii) we may have something similar already under study or in development, and (iv) you will not be entitled to any compensation or reimbursement from us, regardless of circumstances, except by express written agreement from us. Please note that we have no obligation to keep User Content confidential, except where explicitly stated.
User Content Licence: By submitting User Content to us directly or indirectly (for example by using hashtags on third-party social media platforms), you grant us (or warrant that the owner of such information and items expressly grants us) a royalty-free, perpetual, sublicensable, irrevocable, and unlimited right and licence to: (a) use, reproduce, display, modify, adapt, publish, exploit, translate, transmit, and distribute or make available to others said User Content (in whole or in part and for any purpose) worldwide; (b) incorporate said User Content into other works in all forms and media, products, services, or technologies currently known or developed later for any purpose, including sale, manufacture, or advertising (and exercise all intellectual property rights associated with said products or other works); and (c) use your name, pseudonym, location, photograph, avatar, image, voice, portrait, and biographical data provided in connection with said User Content in all media and for advertising or promotional purposes. You also grant each Site user a non-exclusive licence to access your User Content through a Site, and to tag, rate, view, comment, use, reproduce, distribute, display, and exploit said User Content as authorized by Site functionality and under the Agreement. Furthermore, you irrevocably waive any "moral rights" or other rights concerning attribution of authorship or integrity of your User Content that you might have under applicable law or legal theory. Notwithstanding the foregoing, please note that all personal information that may identify you that you submit to us via "Contact Us" forms, our product order pages, our job application portals, or any other form intended to remain confidential will be processed in accordance with our privacy policy and will not be disclosed publicly, except in cases described in our privacy policy or with your consent.
Interactive Features
Forums
We may host electronic bulletin boards, user-generated content, promotions, product reviews, blogs, and other interactive functions or services through which users can post or upload User Content (each being a "Forum") on our site. We do not endorse User Content posted in Forums, cannot guarantee the accuracy or authenticity of said User Content, and only act as a passive conduit for said User Content. User Content may include suggestions for using our products that have not been evaluated or approved by us. We do not recommend such uses. You should never use our products in any way other than as prescribed on their packaging.
You acknowledge and agree that Forums are public spaces and that your participation in these Forums comes with no privacy guarantee. Furthermore, you acknowledge that any User Content you communicate in Forums may be seen and used by others. You understand that our staff, external contributors, and other users associated with us may participate in Forums or other aspects of the Sites and use pseudonyms to do so. Any user not complying with the Agreement may be expelled from Forums and denied access to Forums in the future. However, we are not responsible for User Content that you or others choose to communicate in Forums, nor for your actions or other users' actions. IF YOU CHOOSE TO MAKE PUBLIC YOUR PERSONAL INFORMATION OR ANY OTHER USER CONTENT IN A FORUM OR OTHERWISE ON OR THROUGH THE SITES, YOU DO SO AT YOUR OWN RISK.
You acknowledge and agree that we reserve the right (without being obligated) to take any or all of the following steps, at our sole discretion: (a) evaluate User Content before authorizing its publication on a Site or Forum; (b) monitor User Content and Forums; (c) modify, delete, reject, or refuse to publish or authorize publication, without informing you, of any User Content, for any reason or no reason; it is understood, however, that we will have no obligation or liability to you if we do not do so or if we do so in a particular manner; and/or (d) disclose any User Content, and circumstances surrounding its transmission, to a third party in order to operate a Site, protect ourselves, protect Site visitors or other people, comply with our legal obligations or official requests, enforce the Agreement, or for any other reason or objective we deem appropriate. If you see user content on our site that you believe violates the Agreement terms, please contact us.
Interactive Chat and Chatbots
Our website may have a chat tool, live support, instant messaging, or similar feature to better serve you (the "Chat Tools"). Chat Tools may allow you to speak with a human representative, a chatbot (defined below), or a combination of both. Please consult our privacy policy to understand how we process information that could identify you and that is collected through a chat tool. If you are logged into an account when using a chat tool, it may link account information with you or the chat tool interaction. You may not impersonate another person or attempt to obtain information about another person through a chat tool. Information provided via a chat tool may be inaccurate and chat tools may not always be available or error-free. Chat tools may be provided by third parties, and you may enter into a contractual agreement with said third parties when using the chat tool. You should refer to the relevant chat tool and its hyperlinks to learn more.
Chat tools may use interactive and automated computer programs and similar technologies to provide customer service through the chat tool (the "Chatbots"). Chatbots often work by using "natural language processing" technology to understand your questions and contributions, and respond with relevant information or follow-up requests. Our chatbots generally indicate that you are interacting with a computer program and not a human, sometimes by mentioning "Powered by..." or similar mention in the chat tool or by configuring it so that it is obvious a Chatbot is being used. Chatbots use technology to respond to your contributions without human intervention. Although chatbots are automated, your inputs and responses may be viewed by our actual agents who may access them, sometimes in real time. Please note that some chatbots may connect you with one of our human representatives.
Support
A Site may offer features that allow you to get help regarding certain products, including a chat feature, support email address, or support phone line. Information collected through these support processes is subject to our privacy policy. Please note that communications may be monitored for quality assurance and other purposes. All information you provide to us for support purposes is considered user content.
Accounts
Our website allows you to create your own accounts for orders, Rewards Programs, and other purposes (an "Account"). Generally, you are not required to create an Account to access the site. However, certain sections and features of the Site are only accessible to users who have created an account (the "Registered Users"). We may refuse any user identifier (or email address) for any reason, at our sole discretion (and if so, you may not use them). For example, we may refuse a user identifier or email address that is already used by someone else; that may be interpreted as impersonation; that belongs to someone else; that violates a person's intellectual property or other rights; or that is offensive. You may only have one active registered user account on each site at a time and you may not authorize other people to use your account to access a site or participate in a rewards program.
If you are a Registered User, we expect you to maintain and accurately update all information about yourself that you provide to us. You acknowledge being responsible for all activities that occur on your account as well as maintaining the confidentiality of your password and restricting access to your computer so that other people cannot access a site in violation of the Agreement. Furthermore, you agree to log out of your Account at the end of each session if you use a device shared with other people.
If you are a Registered User, we expect you to maintain and accurately update all information about yourself that you provide to us. You acknowledge being responsible for all activities that occur on your Account as well as maintaining the confidentiality of your password and restricting access to your computer so that other people cannot access a site in violation of the Agreement. Furthermore, you agree to log out of your account at the end of each session if you use a device shared with other people.
You agree to inform us of any unauthorized use of your Registered User name, login identifier, password, or any other security breach you become aware of that concerns or is related to a Site, by contacting us as soon as possible through the corresponding contact information. We reserve the right to take all measures we deem necessary or reasonable to ensure the security of our site and your account, such as terminating your account, changing your password, or requesting information to authorize transactions on your account. WE EXPRESSLY DISCLAIM ANY LIABILITY FOR LOSSES OR DAMAGES THAT MAY RESULT FROM YOUR NON-COMPLIANCE WITH THIS SECTION.
Descriptions, Testimonials, Opinions
The site may contain expert opinions. Information on Sites qualified as expert opinions or accessible from the site via hyperlink represents the opinions of the relevant experts who are not necessarily those of the company. Some sites may also contain statements regarding supplements or similar products. These statements should not be considered medical advice or statements about supplement effectiveness or usefulness in treating disease. You should always consult a qualified physician regarding health-related questions and a qualified veterinarian regarding your pets' health questions.
Some Sites may contain blogs with information on how to use a product or statements about product effectiveness. Some of these statements are not written by us and do not represent the company's opinion. Other statements may be written by us, but they do not constitute a statement or warranty regarding a product and should not be considered as such.
Similarly, sites may present you with information about events, charitable causes, etc. This information is presented for informational purposes only and should not be considered endorsed by the company.
Sites may allow you to leave comments, reviews, or testimonials about products, which all constitute user content. If you leave a review on another site, we may (without being required to) enter into a separate agreement with you to more precisely define our rights to user content. Reviews may be removed at any time and for any reason, at our sole discretion.
Product descriptions and graphic representations on Sites are presented for informational purposes only and may not perfectly reflect the actual product or its packaging. We reserve the right to modify product descriptions at any time and disclaim any liability for differences between a product description and the actual product.
WE HEREBY DISCLAIM ANY REPRESENTATION OR WARRANTY CONTAINED IN A TESTIMONIAL, BLOG, DESCRIPTION, OR REVIEW PUBLISHED ON ANY SITE TO THE MAXIMUM EXTENT PERMITTED BY LAW. CLAIMS CONTAINED IN TESTIMONIALS, BLOGS, DESCRIPTIONS, OR REVIEWS HAVE NOT BEEN SCIENTIFICALLY SUBSTANTIATED. YOU UNDERSTAND THAT OUR SITE DOES NOT PROVIDE MEDICAL ADVICE, MAKE CLAIMS ABOUT MEDICATION EFFECTIVENESS, OR DETAIL TREATMENTS FOR SPECIFIC DISEASES OR CONDITIONS.