Privacy Policy
Square Glimpse Inc. and its affiliated subsidiaries (collectively, "we," "our," "us") have a strong tradition of honesty and loyalty. We strive to be transparent about our privacy practices. We provide this Privacy Policy to help you understand how we collect, use, share, and protect your personal information. This Privacy Policy also informs you about your rights and choices regarding your personal information, and how you can contact us to get answers to questions you might have about our privacy practices.
This information is updated regularly.
We collect certain information about you in various ways depending on how you interact with us and with our products and services, primarily through our websites, social media pages, online and mobile services, applications, and advertisements. Some of the information we collect includes personal information that can be used to identify you. Below you will find an overview of the types of information we collect from different sources:
Information you provide to us. We collect information that you provide to us directly, for example when you register for an account, when you subscribe to receive our communications, when you participate in contests or sweepstakes, make purchases, contact us with questions or comments, apply for a job, or participate in our online forums, promotions, and social media platforms.
Device information. Certain technologies are used to allow us to collect information from your devices (computers, mobile phones, tablets, etc.) when you visit our websites or download and use our mobile applications. This information may include your IP address, your device's advertising identifier, information about your device's operating system/browser, how you use the application or device, and your physical location.
Location and geolocation information. Our website may collect information about your general location, such as your postal code or address, in order to better serve you and optimize delivery times.
Information from cookies and other similar tracking technologies. We use cookies and other similar technologies, such as web beacons, clear GIFs, pixels, and Internet tag technologies (collectively, "tracking technologies"), to collect certain information about how you interact with our websites, mobile applications, advertisements, and/or email communications. This information may include browser type, browsing behaviors, user web requests, pages and content viewed, number of new visits or connections, search engine referrals, affiliate referrals, traffic generated by advertising banners or other promotions, items placed in shopping carts and then abandoned, conversions and purchases made, as well as postal codes. Additionally, we may track and analyze your activity on our websites and mobile applications to improve your experience, which may include using third-party software or session replay services.
Information from other sources. In addition to information we collect directly from you, we may also receive information about you from other sources, including third parties, such as our business partners, affiliated companies, publicly accessible sources, or social networks in which you participate. For example, we collect certain information posted on social networking sites, blogs, and other websites.
We use the information we collect to provide, personalize, and improve our products and services, as well as to understand how you use and interact with our website and various applications. In addition to the purposes and uses described elsewhere in this Privacy Policy, we generally use information for the following purposes:
to provide you with access to our website and mobile application, including to manage and protect your accounts;
to provide you with better-tailored products and services, including to process transactions you have requested or execute orders you have placed;
to respond to you or contact you as needed, including to follow up on your comments, reviews, requests, and other questions; to contact you about contests, sweepstakes, loyalty or rewards programs, coupons, discounts, promotions, or other matters you have entered, are following, or for which you have requested information; and to contact you about your account;
for marketing and advertising purposes, including to send you marketing communications or advertisements about various products, services, offers, promotions, rewards, and events, and to send you news and information that we believe may interest you;
for analytical purposes, including to conduct research and analysis related to our business, website, products, and services, including by combining the information we collect to identify other potential customers (e.g., "lookalike" customers);
to better personalize your experience with us, including to tailor our products and services to your usage or preferences;
to enable interactive features, including to implement social media-related features that you have activated; and to post your reviews, comments, photos, videos, and other content that you have posted on any of our interactive or user-generated features;
for business purposes, including to operate and improve our business operations; to manage our relationships; to detect and prevent fraud or misuse of our services; and for any other business purpose permitted by law;
for other purposes to which you may consent (from time to time); and
for legal and security purposes, including to defend or protect ourselves, you, our customers, or third parties against any harm or in legal proceedings; to maintain the security of our customers, employees, and property; to respond to court orders, lawsuits, subpoenas, and government requests; to address legal and regulatory compliance; and as otherwise authorized or required by applicable law.
To the extent we retain and use personal information in anonymized form, we will not attempt to re-identify the information, except for the purpose of determining whether our de-identification processes satisfy our legal obligations.
In addition to the specific situations addressed elsewhere in this Privacy Policy, we disclose information in the following situations, in accordance with law:
Companies. When permitted by law, and in accordance with the objectives identified in this Privacy Policy, we may share information with our family of brands and affiliated companies (e.g., parent company, sister companies, subsidiaries, joint ventures, or other companies under common control).
Business transaction. We may disclose your information to a buyer or other successor in the event of a merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, including during negotiations.
Business partners. We may share your information with our business partners, for example a third-party intermediary, or to respond to your request for product shipping or service delivery.
Advertising agencies. We may share your information with third parties who support our advertising and marketing efforts, including for behavioral advertising purposes.
Service providers. We may share your information with service providers who provide services on our behalf. Among others, service providers may help us manage our website, assist or support our business operations (including customer service providers, loyalty program managers, product review hosts, and survey administrators), provide technical assistance and information technology and security programs, conduct research and analysis, process payments, assist with order management and fulfillment, assist with fraud prevention, detection, and mitigation, and provide data analytics and marketing.
Legal proceedings. We may disclose information in response to subpoenas, warrants, or court orders, or in connection with any legal proceeding, to comply with relevant laws, or to respond to requests from public and government authorities. We may also share your information to enforce our terms and conditions, establish or exercise our rights, defend against legal action, investigate, prevent, or take action regarding possible illegal activities, suspected fraud, personal or property security, or violation of our policies, or to protect our operations or those of any of our affiliated companies.
Public. We may offer community features and public interactive forums through our website, such as discussion forums, product reviews, chat rooms, forums, wikis, social networking platforms, and blogs. If you choose to submit information on these pages, that information may be accessible to the public.
Promotional partners. We may offer contests, sweepstakes, or other promotions with third-party partners. If you choose to participate in a contest, sweepstakes, or promotion sponsored by a third-party partner, the information you provide will be shared with us and with them. Their use of your information is not governed by this Privacy Policy.
Other disclosures with your consent. We may ask if you would like us to share your information with other third parties who are not described elsewhere in this Privacy Policy.
In some cases, we may limit or deny your request if the law permits or requires us to do so, or if we are unable to properly verify your identity. We do not discriminate against individuals who exercise their privacy rights under applicable law. If we deny or fail to act on your request, you may appeal our decision by contacting us at info@lavie.eco with "Appeal" in the subject line.
Please note that to protect your information, we must be able to verify your identity before we can process your request to exercise any of the aforementioned privacy rights. We may conduct the verification process by email or phone, and we may ask you to provide information such as your name, contact information, and any other relevant information based on your relationship with us.
No method of transmission over the Internet, or method of electronic storage, is entirely secure. Although we make reasonable efforts to protect your personal information against unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information. In the event that we are required by law to inform you of a breach affecting your personal information, we may notify you electronically, in writing, or by telephone, if permitted by law.
Additionally, we maintain internal governance policies designed to protect your personal information. These governance policies cover, but are not limited to, information security, incident management, data subject rights, as well as record retention and destruction.
Our website allows you to create an account. When you do so, you will be prompted to create a password. You are responsible for maintaining the confidentiality of your password, selecting a strong password, and creating a unique password. You are responsible for any access to or use of your account by another person who has obtained your password, whether or not such access or use was authorized by you. You must inform us of any unauthorized use of your password or account.
We retain your personal information for as long as necessary to achieve the objectives described in this Privacy Policy, including for purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure of the information, the purposes for which we obtained the information and whether we can achieve those purposes through other means, as well as applicable legal requirements.
The following additional information concerns our privacy practices:
Children. Our websites and online services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18 without parental consent. Children under 18 should not provide us with their personal information.
International data transfers. As a multinational company, we transmit information between and within our affiliated companies. Therefore, your information may be processed in a foreign country where privacy protection laws may be less stringent than the laws of your country. Nevertheless, where possible, we take steps to process personal information using the same privacy principles that apply under the law of the country in which we first received your information. For example, when we transmit information from Europe to the United States, we rely on Standard Contractual Clauses approved by the European Commission to carry out the data transfer. By submitting your personal information to us, you consent to the transfer, storage, and processing of your information in a country other than your country of residence, including, but not limited to, the United States. If you would like more information about our foreign processing policies and arrangements, including attempts to apply applicable privacy principles in one jurisdiction to data when transferred to another jurisdiction, you may contact us using the contact information below.
Third-party applications/websites. We have no control over the privacy practices of websites or applications that we do not own. Any personal information you provide through third-party websites, applications, or other means will be governed by the privacy policies applicable to those third parties and media.
Changes to this Privacy Policy. We may update our Privacy Policy from time to time to account for changes to our practices, technologies, legal requirements, and other factors. When changes are made to this Privacy Policy, they will take effect immediately upon posting. You may check the "Last Updated" legend at the bottom of this page to see when this Privacy Policy was last revised.